Designing, Implementing & Maintaining Low-Code Agents using Copilot Studio

• Power Platform Makers
• Software Engineers for Agentic AI
• Solution Architects for Agentic AI

• GitHub User Account
• Basic Knowledge of the Microsoft 365 Platform

Module 1: Introduction to Microsoft Copilot & AI Agents

• Copilot & Agents Overview
• Introduction to Agents and Copilots for Microsoft 365
• The Microsoft 365 platform & Copilot for Microsoft 365 Ecosystem
• Copilot & Copilot Studio Licensing Options (Full vs PAYG)
• What is Agentic AI?
• Key Components of an Agent: Knowledge & Tools
• Prompt Engineering, Semantic Index & RAG
• Tools & Model Context Protocol (MCP)
• Microsoft Copilot Extensibility Fundamentals
• Choose a Copilot Extensibility Development path
• Envisioning Planning & Scenarios
• Tools & Environment Configuration

Module 2: Microsoft Frontier, Copilot Chat & Productivity Agents

• Microsoft Frontier Program Overview
• Introduction to Copilot Chat
• Copilot Tasks
• Build Apps with Microsoft 365 Copilot App Builder
• Implement Workflow using Copilot Workflow
• Memory & Schedules Prompts
• Productivity Agents
• Copilot Studio Light (Agent Builder) for No-Code Agents
• SharePoint Agents

Module 3: Copilot Studio Basics

• Overview Copilot Studio Agents in Copilot Studio
• Creating & Configuring Copilot Studio Agents
• Mastering Knowledge & Starter Prompts
• Topics, Entities and Variables
• Conversation Design Best Practices
• Collecting Information using Adaptive Cards
• Understanding & Using Power Fx
• Publish Agents to Channels (Teams, Charts)

Module 4: Extending Copilot Studio Agents Tools

• Prompt Actions & Prompt Library
• Using Code Interpreter in Prompts
• Integrating Dataverse Tables
• Consuming REST Api’s & Enterprise Data
• Model Context Protocol (MCP) & WorkIQ
• Automating Visual Tasks using Computer Use
• Managed Agents: Document Processor
• Organizing tools using Component Collections

Module 5: Advanced Copilot Studio Agents

• Autonomous Agents & Triggers
• Multi-Agent Orchestration: Focused- & Connected Agents
• Implementing Routing Patterns
• Use Deep Reasoning models for complex tasks
• Agent Flows and deterministic Task Automation
• Use AI Builder in Flows
• Testing Agents using evaluations
• Optimize Agent Flows Savings
• Adding Voice Support to Agents
• Integrating Pro-Code Agents

Module 6: Designing & Implementing Business Processes

• Defining Scenarios & Envisioning
• Mapping Scenarios to Capabilities
• Designing Conversation Flows
• Human in the Loop
• Evaluate Agents & Processes
• Analytics And Application Insights
• Troubleshooting and Analyzing Conversations

Module 7: Publishing & Maintaining Copilot Studio Agents

• PowerPlatform Admin Center & Architecture
• Introduction to Power Platform Environments & Solutions
• Publishing and Deploying Copilot Studio Agents
• Using Advanced Channels (Whatsapp, Web, ...)
• Application Lifecycle Management for Copilot Studio Agents
• Exporting & Importing Agents between Environments
• Deployment Pipelines & Source Control integration
• Copilot Studio Compliance & Security
• Introduction to Microsoft Purview
• Preventing Agent Sprawl